Terms of service

These Terms and Conditions govern your access to and use of the website and services provided by HOUSE COUTURE BY AL REEM . By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions.

1. Eligibility
By using this website, you confirm that you are on legal years of age or accessing the website under the supervision of a parent or legal guardian.

2. Products and Services

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However:

Product colors may vary slightly due to screen settings.

Measurements are approximate and may have minor variations.

We reserve the right to modify or discontinue products without prior notice.

Customized, altered, or tailored abayas are non-refundable unless defective.

3. Pricing and Payment

All prices are listed in AED (United Arab Emirates Dirhams) and include VAT where applicable.

We reserve the right to change prices without prior notice.

Orders will only be processed upon receipt of full payment.

Accepted payment methods may include credit/debit card, bank transfer, and Cash on Delivery.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or stock unavailability.

4. Shipping and Delivery

Delivery timelines provided are estimates only.

We are not responsible for delays caused by third-party courier services or circumstances beyond our control.

Customers are responsible for providing accurate delivery information.

Risk of loss transfers to the customer upon delivery.

5. Returns and Refunds

Returns and exchanges are governed by our Return & Refund Policy, available on our website.

Items must:

Be unused, unworn, and in original condition

Include original packaging and tags

Be returned within the stated return period

Shipping charges are non-refundable unless the product is defective or incorrectly delivered.

6. Intellectual Property

All website content, including but not limited to logos, images, text, designs, product descriptions, and branding materials, are the exclusive property of [Your Abaya Shop Name] and may not be copied, reproduced, or distributed without prior written consent.

7. Limitation of Liability

To the fullest extent permitted under the laws of the United Arab Emirates:

We shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability shall not exceed the total amount paid by the customer for the product in question.

8. Privacy

We collect and process personal data in accordance with applicable UAE laws and our Privacy Policy. Customer information is used solely for order processing, communication, and delivery purposes.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the UAE courts.

10. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any revised Terms.